Privacy Policy

Last updated: June 2026

The Emperor’s Group (“we”, “our”, or “us”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website at https://theemperorsgroup.com (“Website”).

Who We Are

The Emperor’s Group is a company registered in the United Kingdom.

For the purposes of UK data protection legislation, The Emperor’s Group is the data controller responsible for the personal information collected through this Website.

Information We Collect

Information You Provide

When you complete a contact form or otherwise communicate with us, we may collect:

  • Name
  • Company name
  • Email address
  • Telephone number
  • Any information you choose to include in your message

Information Collected Automatically

When you visit our Website, we may automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Date and time of visits
  • Website usage and interaction data

This information may be collected through cookies and analytics technologies.

How We Use Your Information

We may use your personal information to:

  • Respond to enquiries submitted through our Website
  • Communicate with you regarding our services
  • Improve the performance, usability and content of our Website
  • Monitor Website security and prevent misuse
  • Comply with legal and regulatory obligations

Lawful Basis for Processing

We process personal information under one or more of the following lawful bases:

  • Legitimate interests in operating and improving our business and Website
  • Consent, where required for analytics cookies and similar technologies
  • Legal obligation, where processing is necessary to comply with applicable laws

Cookies and Analytics

Our Website uses cookies and similar technologies to improve functionality and understand how visitors use our Website.

Where required by law, we will request your consent before placing non-essential cookies on your device.

We use Google Analytics 4 (GA4), deployed via Google Tag Manager, to collect information about Website usage. This helps us understand visitor behaviour, improve user experience and measure Website performance.

Google Analytics may collect information such as:

  • Pages viewed
  • Time spent on pages
  • Navigation paths through the Website
  • Device and browser information
  • Approximate geographic location

Google Analytics does not provide us with information that directly identifies individual users.

You can manage your cookie preferences through our cookie banner or through your browser settings.

Sharing Your Information

We do not sell or rent personal information to third parties.

We may share information with trusted service providers who assist us in operating our Website and business, including:

  • Website hosting providers
  • Website developers and support providers
  • Google Analytics and related Google services
  • Other IT and technology service providers

These providers only process personal information on our behalf and are required to maintain appropriate security measures.

We may also disclose information where required by law or where necessary to protect our legal rights.

International Transfers

Some of our service providers may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that suitable safeguards are in place in accordance with applicable data protection laws.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and reporting requirements.

Enquiry data submitted through contact forms will typically be retained only for as long as required to manage the enquiry and any subsequent business relationship.

Data Security

We implement appropriate technical and organisational measures to protect personal information against accidental loss, unauthorised access, alteration, disclosure or destruction.

While we take reasonable precautions, no method of transmitting information over the internet can be guaranteed to be completely secure.

Your Rights

Under UK GDPR, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request erasure of your personal information
  • Request restriction of processing
  • Object to processing
  • Request transfer of your personal information
  • Withdraw consent where processing relies on consent

To exercise any of these rights, please contact us using the details below.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk

Third-Party Websites

Our Website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites and encourage you to review their privacy policies before providing personal information.

Contact Us

If you have any questions about this Privacy Policy or how we process personal information, please contact:

The Emperor’s Group
Registered Address: Nexus House, Site E, Lakeside Business Park, South Cerney, GL7 5XL, UK
Email: info@theemperorsgroup.com
Telephone: +44 (0)1285 323 626

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page together with the revised “Last updated” date.